Every organization consists of business processes which states that how work is accomplished. But still, many organizations are dependent on the outdated procedures, with reliance on paper forms or some other manual steps. At varying levels of scope, there are hundreds of business process management software in the market. Well, the large amount of options is in itself a good thing, but it also comes up with various challenges as some buyers assume all the business process management software are the same and its selection process is an either-or scenario. But the fact is that business process management software differs in type, scope, and information.
But what exactly is Business Process Management?
Business Process Management is basically a discipline that encircles a fusion of modeling, automation, control, execution and the optimization of business activity, in support of enterprise goals, spanning systems, employees, customers, and partners within and beyond the organizational peripheries.
So while BPM is just a practice, the business process management software id the vehicle that enables it. To many of us, the Business process improvement software is amorphous and fits into one category. However, that is much far from the case. BPM software has evolved over the years in order to fit varying levels of sophistication and automation.
But what should you look for in a Business Process Management Software?
Since the initiatives of BPM differ in skill level and experience, the suitability of one software solution for each case might vary. Hence, there is no one-size-fits-all in the Business Process Management Software Market. Here in this webcast, we have listed all the general factors to consider before choosing a Business Process Management Software:
✅ The Acquisition Cost
Pondering over the traditional business process improvement software, it requires you to purchase a high-priced on premise software license accompanied with annual maintenance fees that are also sky-high. For instance, if you are a large bank, you might not go through the above mentioned issues as for a bank there are no such financial constraints. But for the rest, Business Process Management Software is the answer. So, it becomes very much evident that the size of your company does matters a lot.
✅ Easy to Use
Remember, a terrible user experience decelerates the user adoption, while an instinctive user experience drives the user adoption seamlessly. Well, this is true for the business users as well as the model builders and IT too. What do you think, is your software completely amenable? Now the answer to this question tells you that how much Business Process Management Software can support your mobile workforce. A better idea is to include the end-users in the evaluation of your product and allow their reactions to affect your decisions.
How ready is your BPMS platform for use? Will it be demanding heavy customization and custom coding before using it in your sector? Does it come with ready-to-use process templates that you can use in order to speed up your time to value? How easy it would be to change the process that is currently running? All the mentioned factors must be taken into consideration while choosing your business process management software.
✅ Vendor Potential
Here also you need to consider certain aspects like is the vendor a novice entrant in the BPMS segment? If it is an experienced one, how long they have been running as a business and what does their client base tell about them? Hence, a vendor with a good number of clients might be typified as a stable product, while on with a lot of drop-offs should raise a red-flag.
✅ Support and Training
Be wise enough to select a Business Process Management tool that gives you a service level agreement. Check, whether they are offering phone, email, or even the chat support? Hence, the support and training for the tool is quintessential.
✅ The Deployment Time
The deployment time varies. There are some business process management platforms that work straight out of the box and come with industry-centered process templates that hardly require any customizations. However, some of the platforms take months of custom coding and process building in order to get your first process online.
✅ Performance for Big User Base
There are some business process management applications that are meant only for the small teams. However, when talking about the enterprise-level use, it soon unravels. While choosing the business process management software, consider the load balancing capabilities of the platform to make sure that your applications are always available, particularly if you expect a large deployment.
Organizations use business process management software for a lot many different perspectives, but down the line it is all about a formal approach to quality management. On the whole, businesses want to become more effective, so when all the objectives of company are measured and compared, it becomes feasible enough to align them with your company’s values and capabilities. So before choosing business process improvement software for your organization, do not forget to analyze whether it has all the right features for your unique situations.